Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. View more about Warranty Policy
To start a return, you must notify us and get a return address. Please note that if the item is returned without notification and communication within 30 days after it is delivered, the returned parcel will be disposed and the refund will not be initiated.
Additional non-returnable items: Free Gift Downloadable software products
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
1.Products with quality-related issues . Donner will be responsible for any shipping fees incurred Communicate about the details,and get RMA APPLICATION FORM from our Service Staff when you want to return the products of you order. Then fill the form and print it.
2.Products with no quality-related issues. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Company Name:Rantion Trading Limited,.CO
Company Address: No. 1210A, 12/F, Tower 2, Silvercord, 30 Canton Road,Tsim Sha Tsui, Kowloon, Hong Kong
Room 2606, Building 14, Fangcun Huayuan, Dongjiao South Road, Liwan district, Guangzhou, Guangdong Province, China
[Equipped with 2 storage bags that can store all things] In addition to the regular small bags to store the brackets, Donner is also equipped with a large storage bag. The attached storage bag has a large capacity and can be used to store all items such as laptops, tablets, music stands, music files, and clips. You don't need to worry about how to pack these bulky things when you go out.
[2-in-1 design can be converted into a desktop music stand] The part where the sheet music is placed is detachable. You can convert it into a desktop music stand with the included support. The 2-in-1 design is convenient for you to use when you go out often or when your child is in class. The folding music rest is the most suitable portable stand.
[Wide range of height and angle adjustment] The height of the music stand can be freely adjusted from 31.5 IN to 57 IN. 3-step height adjustment design provides high stability no matter what height you adjust. Donner sheet music stand can be adjusted within 90°, which is very convenient. Suitable for classrooms, orchestras, choirs, bands, etc.
[Light and Stable] Donner chooses light and hard steel. With highly stable rubber feet and sturdy base, this stand supports fast opening and closing.. The tripod is foldable and the legs are widened for stability.
[Sheet music clips and files included] Comes with practical sheet music clips and folders for storing and fixing sheet music.